Crazy woman at it again. geez.. making sound as if i'm the one who started everything.. oh well, why do i even bother.. anyway I'm posting this as a laugh... at her bad english that is :p
From: Cindy Lim
Sent: Sat 11/27/2004 2:16 AM
To: Tan Chin Wee
Cc: 'Daniel '; 'Mick Lim'
Subject: RE: Reminder
I am very sick talking people like you, WASTE MY TIME!
I REGRET, I SHOULD HAVE FIRE YOU RIGHT FROM 1 YEAR AGO FOR YOUR MISCONDUCT. WHY ARE WE SO KIND TO BEAR WITH YOUR ATTITUDE AND BOTHER TO LET YOU STAY FOR SO LONG TO LOOK FOR A JOB. REGRET FOR BEING NICE TO YOU!
YES, I AM STRESSED OUT DUE TO HAVE STAFF LIKE YOU.
WHETHER I HAVING MY PMS OR NOT, IS NONE OF YOUR BUSINESS!
MY BIG REACTION IS DUE TO YOUR BAD ATTITUDE!
SMS, WRITE EMAIL OR CALL, NO REPLY, ASK YOU FOR REPORTS/UPDATE- NO REPLY! CALL YOU TO GET A JOB DONE, NO REPLY! SO WHY NOT BIG RE-ACTION! AND MORE…….
WITH YOUR KIND OF ATTITUDE, WHY SHOULD I WRITE NICELY! MOREOVER I AM YOUR BOSS, YOU ARE ONLY A WORKER, WHY SHOULD I SEE YOUR ATTITUDE!
From: Me
Sent: Friday, November 26, 2004 11:51 AM
To: 'Cindy Lim'
Cc: Daniel Chan; 'Mick'
Subject: RE: Reminder
You can say whatever you want, after all that's what you always do. And why are you getting so defensive and uptight? You said please update on the following, and you didn't remove the sept bill issue, of cos I'll think that you're still referring to that. And my reply is that I've already passed it to daniel. So why the CAPS? If my attitude is bad, then yours ain't any better. Are you having PMS? Are you stressed out? Why are you having such a BIG reaction? Anyways please do not bother to reply to this email, thanks.
From: Cindy Lim
Sent: Friday, November 26, 2004 10:45 AM
To: Me
Cc: daniel
Subject: RE: Reminder
Importance: High
I am not asking for the Sept 2004 Bill, YES THAT I GOT IT. Please read properly I ask for update. It is a few more days before you leave, why show this kind of attitude before you leave. Your attitude is very BAD for these past days, is this the way you want to behave before you leave?
Since you choose to leave and we have not treat you unkind, why don’t leave us in a better and good manner. Sad to see a person like you behave such a way.
LEAVING AND YET STILL NOT HAPPY? FOR WHAT?
LET ME TELL YOU I WILL NOT OWE YOU A CENT! BUT MAKE SURE YOU DO YOUR WORK WELL AND PROPER FOR YOUR LAST FEW DAYS! IS THIS THE YOU WANT ME TO TELL YOU, DON’T TEST MY LIMITS WHEN I AM TRYING TO CONTROL NOT TO TREAT YOU THIS WAY!
Cindy.
-----Original Message-----
From: Me
Sent: Thursday, November 25, 2004 6:29 PM
To: Cindy Lim
Subject: RE: Reminder
Its not that I want to say, but I’ve given the sept 2004 bill to daniel.. so can you please check again? As for the jan2003 one, sorry can’t help.
As for the rest, will sort out before my last day. Thanks
________________________________________
From: Cindy Lim
Sent: Thursday, November 25, 2004 5:54 PM
To: Me
Cc: Daniel Chan
Subject: Reminder
When got time, can you please update me the below info, thank you for your co-operation.
-----Original Message-----
From: Cindy Lim
Sent: Wednesday, November 17, 2004 2:43 PM
To: Me
Cc: Daniel Chan
Subject: Can I have your Sept M1 Bill
I have 2 missing M1 bill from you:
1. Jan 2003, if you have it, please pass me the copy, if no, no choice.
2. September 2004 so that I can compute the outstanding
Can you kindly complete the company’s standard clearance formalities before you leave end of the month, 30, November 2004.
1. Can you please update whatever outstanding job for Mick to continue.
2. Please submit and update all the job done details for this month.
3. Can you please help to update the password/settling for our customers ?
4. Please pass all doc and claim before end of the month (at least 3 days before month end)
5. Any items which belong to SIT, (not to forget the Company Rubber Stamp too) please pass to Daniel.
6. Any loan item loan by you or to customers which belong to TB/SIT, which we are not aware or informed please return or let us know.
Lastly thank you for staying with us for 3 years though during the 3rd year have a lot of disagreement nevertheless, we wish you all the best in your future endeavors.
You are always welcome to keep in touch.
Cindy Lim
Saturday, November 27, 2004
Tuesday, November 16, 2004
I'm finally back! Back from where you might ask... no where exactly; Just back to post on my blog. Last week was short, but I didn't get to go anywhere. All getaway packages were snatched up, all air/ferry tickets fully booked and no hotel rooms available etc etc.
In a nutshell, my weekend was spent watching dvds: The Best Bet, Ghost In a Shell II - Innocence, Twin Effects II. Also completed Ninja Gaiden (XBox) & DOA Xtreme Beach Volleyball. Oh ya, I also went to the motorshow at Suntec.. $10 for the entrance fee is quite acceptable .. but too bad I didn't managed to get tickets for the stunt show :( If any of you is going and need answer for the lucky draw (Prize: Subaru Impreza) just gimme a ring. If I feel like it I might tell you :p
Just kena shit today from the crazy woman. SMS-ed me why I took so long to do work at 10AM, so I text back "Need to reformat, need to reinstall, need to update, need to transfer files and need to make sure everything is working. fyi I didn't have time to had lunch because I had to go pick up stocks for you" (these were my exact words) and guess what was the reply.. "10q 4 yr detail info 4 2 days work done at 10am, I tink u forgot 2 add nd 2 go toilet if tat make u happier 4 d reply"
Not too sure what she means.. but I guess the crazy woman is either having PMS or she's sore that I'm leaving and she can't exploit me anymore. Whatever it is..FUCK YOU!! u crazy woman! _|_ and I'm not going to waste my time to reply to any of ur antics
Time to go watch tv.. adios~ Be back soon :)
In a nutshell, my weekend was spent watching dvds: The Best Bet, Ghost In a Shell II - Innocence, Twin Effects II. Also completed Ninja Gaiden (XBox) & DOA Xtreme Beach Volleyball. Oh ya, I also went to the motorshow at Suntec.. $10 for the entrance fee is quite acceptable .. but too bad I didn't managed to get tickets for the stunt show :( If any of you is going and need answer for the lucky draw (Prize: Subaru Impreza) just gimme a ring. If I feel like it I might tell you :p
Just kena shit today from the crazy woman. SMS-ed me why I took so long to do work at 10AM, so I text back "Need to reformat, need to reinstall, need to update, need to transfer files and need to make sure everything is working. fyi I didn't have time to had lunch because I had to go pick up stocks for you" (these were my exact words) and guess what was the reply.. "10q 4 yr detail info 4 2 days work done at 10am, I tink u forgot 2 add nd 2 go toilet if tat make u happier 4 d reply"
Not too sure what she means.. but I guess the crazy woman is either having PMS or she's sore that I'm leaving and she can't exploit me anymore. Whatever it is..FUCK YOU!! u crazy woman! _|_ and I'm not going to waste my time to reply to any of ur antics
Time to go watch tv.. adios~ Be back soon :)
Saturday, November 06, 2004
Beware! 10 Most Dangerous Species of Help Desk Callers
Extracted from Jeff Dray's article in TechRepublic
Update - Today: Human nature being what it is, no matter how sophisticated users think they have become and no matter how much training users receive, there will always be these types of help desk calls.
During my years working in IT support, I've become more and more interested in the many types of people who call IT help desks. Like a biologist, I've found that having a classification system is critical in understanding the users that I help on a daily basis. It is with this in mind, and with my tongue in my cheek, that I've categorized users into the following species:
1. "The Expert" : Userus expertia
"The Expert" user is the curse of most IT support establishments. Experts try out something they heard about from "the bloke in the pub", an unqualified expert on everything who offers advice to anyone who will listen. Experts usually make a complete mess of their systems when they follow the bloke's advice. Then they compound the problem by trying to fix it themselves, often destroying their machines. As a last resort, they call the help desk and demand that their machines be replaced or mended immediately, as they have urgent work that can't wait. There has been an Expert at every place I've worked. I leave it to you to decide who your resident Expert is.
2. "The Fiddler" : Userus manipulata
The motto of "The Fiddler" is: "I wonder what happens if...". I've placed these callers next because they are the most closely related to the Expert. These callers don't realize that some files actually make their computers work. If they don't recognize a file as one of their own, they delete it and are surprised when something then stops working. Unlike the Expert, they don't say anything about the problem; you only discover it months later from a casual remark, such as, "Oh no, that hasn't worked for ages. I meant to call you." Fiddlers are usually very pleasant people -- who will drive you mad.
3. "The Mouse" : Userus rodentia
"The Mouse" is more common than the previous two and fortunately less harmful. For this species of caller, the big gray box is a source of blind terror. I can remember talking on the phone to a Mouse at a UK communications company. She had worked in a telephone exchange for years and was suddenly given a PC to help her. She had not asked for it and didn't want it. The screen was making strange noise, and she was concerned.
"I don't want it to explode or anything," she wailed.
"No," I said patronizingly, "they don't explode. There's no explosive in them."
Then I heard a loud "BANG!" through the phone.
"What was that?" I asked.
"My screen has just exploded." she replied.
4. "The Train Spotter" : Userus geekissimus
"The Train Spotter" is most often the offspring of an Expert and a Fiddler. These callers are usually harmless and don't have many computer problems. What they do is an IT magazine, which they have read from cover to cover. The Train Spotter will invariably corner an unsuspecting help desk tech and proceed to bore the tech rigid by sharing their knowledge. The main difference between Train Spotters and other callers is that Train Spotters do not usually phone the help desk, they visit in person.
I'm not quite sure what they want from the help desk, but they take up a lot of time asking various questions about new innovations, about which I usually know nothing. I have found no explanation for the existence of this user other than that the Expert and Fiddler conceived the Train Spotter on a trip to a computer trade fair.
5. "The Paranoid User" : Userus newbigata
"Paranoid Users" are convinced that the computer has an intelligence of its own and is out to get them. The machine is constantly doing something that causes a problem. The computer will maliciously alter their documents, obliterate all references to their passwords, and lose work they have saved. If a machine is ever going to break down, it will be while being used by a Paranoid. This species' one saving grace is determination. They never give up, as much as you wish they would.
6. "The I'm-building-a-case User": Userus fabricatum
"The I'm-building-a-case User" is grinding an axe to get some new gadget brought in to his department or have an old one taken away. They report hundreds of trivial problems, hoping upper management will buy them the latest all-singing and all-dancing machine. The real problem with this species of caller is the fact that they are usually not trying to replace computer equipment. This user doesn't see the difference between computers and any other piece of office equipment. I have often been required to pass opinions on all kinds of electrical equipment even after pointing out my lack of knowledge on the subject. I do not evaluate coffee makers. I do not drink coffee, and I know nothing about the black arts involved in its production.
7. "The Just-testing User": Userus gustulata
"The Just-testing User" is not even using a computer but wants to test your knowledge and, if possible, trip you up. The best technique for dealing with this species is by answering questions with "I don't know." They cannot deal with this straight capitulation. Most Just-testing users would love the chance to show your boss how useless you are or how little you know. They are thrilled when you give a wrong answer and will crow about it incessantly.
8. "Pig Pen": Userus perfumia
Based on the Charles M. Schulz Peanuts character, "Pig Pen" has the messiest, most unhygienic work area in the company. Pig Pen's personal hygiene is fine; it is only the workspace that is a hazard. It is a graveyard for old coffee cups, half-eaten green sandwiches, used Kleenex, and moldy sock collections. Pig Pens are some of the nicest and most technically able people you know. They usually give the help desk very little trouble except when their keyboard needs replacing, which is often. Pig Pen is a mainstay of most companies, the backbone of whatever department he or she works for. If that were not the case, the company would have let them go years ago.
9. "The I-don't-want-to-hear-that! User": Userus headinsandia
This is a rather curious species. They call, ask a question, and if they don't hear what they want, they take it personally. I always wonder why they ask, if they don't want to know the answer. It does not seem to matter that what they want is not possible. All they want is to hear the answer they're looking for.
10. "The End-of-my-tether User": Userus adlimitus
This is the angriest but, perversely, often the easiest to deal with. After spending weeks attempting to resolve their own queries, they finally swallow their pride and call the help desk. Calls from this type of user usually end in one of three ways:
The problem's solution can be found simply by reading page 1 of his instruction manual, which, of course, the caller has not done.
The caller is informed that the operation she is trying to perform cannot be performed with the equipment or software that she has.
The caller has already found a solution but phoned the help desk to let you know how frustrated, mad, or unsatisfied he is.
What do you think of Jeff's classification of help desk callers? Do you know users who fit these descriptions? Would you like to add a few categories to the list yourself? Post a comment and share it with everyone else :)
Newly added:
11. "The Stupid User": Userus stupidus - provided by Sam
What if u ask the fella to close the window and the fella actually closed the window, then asks why since it's not raining?
Update - Today: Human nature being what it is, no matter how sophisticated users think they have become and no matter how much training users receive, there will always be these types of help desk calls.
During my years working in IT support, I've become more and more interested in the many types of people who call IT help desks. Like a biologist, I've found that having a classification system is critical in understanding the users that I help on a daily basis. It is with this in mind, and with my tongue in my cheek, that I've categorized users into the following species:
1. "The Expert" : Userus expertia
"The Expert" user is the curse of most IT support establishments. Experts try out something they heard about from "the bloke in the pub", an unqualified expert on everything who offers advice to anyone who will listen. Experts usually make a complete mess of their systems when they follow the bloke's advice. Then they compound the problem by trying to fix it themselves, often destroying their machines. As a last resort, they call the help desk and demand that their machines be replaced or mended immediately, as they have urgent work that can't wait. There has been an Expert at every place I've worked. I leave it to you to decide who your resident Expert is.
2. "The Fiddler" : Userus manipulata
The motto of "The Fiddler" is: "I wonder what happens if...". I've placed these callers next because they are the most closely related to the Expert. These callers don't realize that some files actually make their computers work. If they don't recognize a file as one of their own, they delete it and are surprised when something then stops working. Unlike the Expert, they don't say anything about the problem; you only discover it months later from a casual remark, such as, "Oh no, that hasn't worked for ages. I meant to call you." Fiddlers are usually very pleasant people -- who will drive you mad.
3. "The Mouse" : Userus rodentia
"The Mouse" is more common than the previous two and fortunately less harmful. For this species of caller, the big gray box is a source of blind terror. I can remember talking on the phone to a Mouse at a UK communications company. She had worked in a telephone exchange for years and was suddenly given a PC to help her. She had not asked for it and didn't want it. The screen was making strange noise, and she was concerned.
"I don't want it to explode or anything," she wailed.
"No," I said patronizingly, "they don't explode. There's no explosive in them."
Then I heard a loud "BANG!" through the phone.
"What was that?" I asked.
"My screen has just exploded." she replied.
4. "The Train Spotter" : Userus geekissimus
"The Train Spotter" is most often the offspring of an Expert and a Fiddler. These callers are usually harmless and don't have many computer problems. What they do is an IT magazine, which they have read from cover to cover. The Train Spotter will invariably corner an unsuspecting help desk tech and proceed to bore the tech rigid by sharing their knowledge. The main difference between Train Spotters and other callers is that Train Spotters do not usually phone the help desk, they visit in person.
I'm not quite sure what they want from the help desk, but they take up a lot of time asking various questions about new innovations, about which I usually know nothing. I have found no explanation for the existence of this user other than that the Expert and Fiddler conceived the Train Spotter on a trip to a computer trade fair.
5. "The Paranoid User" : Userus newbigata
"Paranoid Users" are convinced that the computer has an intelligence of its own and is out to get them. The machine is constantly doing something that causes a problem. The computer will maliciously alter their documents, obliterate all references to their passwords, and lose work they have saved. If a machine is ever going to break down, it will be while being used by a Paranoid. This species' one saving grace is determination. They never give up, as much as you wish they would.
6. "The I'm-building-a-case User": Userus fabricatum
"The I'm-building-a-case User" is grinding an axe to get some new gadget brought in to his department or have an old one taken away. They report hundreds of trivial problems, hoping upper management will buy them the latest all-singing and all-dancing machine. The real problem with this species of caller is the fact that they are usually not trying to replace computer equipment. This user doesn't see the difference between computers and any other piece of office equipment. I have often been required to pass opinions on all kinds of electrical equipment even after pointing out my lack of knowledge on the subject. I do not evaluate coffee makers. I do not drink coffee, and I know nothing about the black arts involved in its production.
7. "The Just-testing User": Userus gustulata
"The Just-testing User" is not even using a computer but wants to test your knowledge and, if possible, trip you up. The best technique for dealing with this species is by answering questions with "I don't know." They cannot deal with this straight capitulation. Most Just-testing users would love the chance to show your boss how useless you are or how little you know. They are thrilled when you give a wrong answer and will crow about it incessantly.
8. "Pig Pen": Userus perfumia
Based on the Charles M. Schulz Peanuts character, "Pig Pen" has the messiest, most unhygienic work area in the company. Pig Pen's personal hygiene is fine; it is only the workspace that is a hazard. It is a graveyard for old coffee cups, half-eaten green sandwiches, used Kleenex, and moldy sock collections. Pig Pens are some of the nicest and most technically able people you know. They usually give the help desk very little trouble except when their keyboard needs replacing, which is often. Pig Pen is a mainstay of most companies, the backbone of whatever department he or she works for. If that were not the case, the company would have let them go years ago.
9. "The I-don't-want-to-hear-that! User": Userus headinsandia
This is a rather curious species. They call, ask a question, and if they don't hear what they want, they take it personally. I always wonder why they ask, if they don't want to know the answer. It does not seem to matter that what they want is not possible. All they want is to hear the answer they're looking for.
10. "The End-of-my-tether User": Userus adlimitus
This is the angriest but, perversely, often the easiest to deal with. After spending weeks attempting to resolve their own queries, they finally swallow their pride and call the help desk. Calls from this type of user usually end in one of three ways:
The problem's solution can be found simply by reading page 1 of his instruction manual, which, of course, the caller has not done.
The caller is informed that the operation she is trying to perform cannot be performed with the equipment or software that she has.
The caller has already found a solution but phoned the help desk to let you know how frustrated, mad, or unsatisfied he is.
What do you think of Jeff's classification of help desk callers? Do you know users who fit these descriptions? Would you like to add a few categories to the list yourself? Post a comment and share it with everyone else :)
Newly added:
11. "The Stupid User": Userus stupidus - provided by Sam
What if u ask the fella to close the window and the fella actually closed the window, then asks why since it's not raining?
Friday, November 05, 2004
This is funny
Sam just sent me this link via msn
http://jaimedays.blogspot.com
She's still trying to figure out whether the stories are true or what not.
As for me, i'm not interested in finding out.. I just read it for entertainment.
Guess the person writing those posts is either:
1) A p0rn scriptwriter wannabe (but still very bad it)
2) Some delusional poor soul (who does nothing but daydream)
3) A damn ugly & fat chick who's trying to have all the attention she needs (highly possible)
What say you?
http://jaimedays.blogspot.com
She's still trying to figure out whether the stories are true or what not.
As for me, i'm not interested in finding out.. I just read it for entertainment.
Guess the person writing those posts is either:
1) A p0rn scriptwriter wannabe (but still very bad it)
2) Some delusional poor soul (who does nothing but daydream)
3) A damn ugly & fat chick who's trying to have all the attention she needs (highly possible)
What say you?
Thursday, November 04, 2004
Would you know how to answer this?
The following is an actual question given on a
University of Washington engineering mid-term.
The answer was so "profound" that the Professor
shared it with colleagues, and the sharing
obviously hasn't ceased...
Bonus Question: Is Hell
exothermic (gives off heat) or Endothermic
(absorbs heat)?
Most of the students wrote Proofs of their
beliefs using Boyle's Law,
(gas cools off when it expands and heats when it is compressed)
or some variant.
One student, however, wrote the following:
"First, we need to know how the mass of Hell is
changing in time. So we need to know the rate that
souls are moving into Hell and the rate they are
leaving. I think that we can safely assume that
once a soul gets to Hell, it will not leave.
Therefore, no souls are leaving. As for how many
souls are entering Hell, let us look at the different
religions that exist in the world today.
Some of these religions state that if you are not
a member of their religion, you will go to Hell.
Since there are more than one of these religions
and since people do not belong to more than one
religion, we can project that all souls go to Hell.
With birth and death rates as they are, we can
expect the number of souls in Hell to increase
exponentially. Now, we look at the rate of change
of the volume in Hell because Boyle's Law states
that in order for the temperature and pressure in
Hell to stay the same, the volume of Hell has to
expand as souls are added. This gives two possibilities:
1. If Hell is expanding at a slower rate than the
rate at which souls enter Hell, then the temperature
and pressure in Hell will increase until all Hell
breaks loose.
2. Of course, if Hell is expanding at a rate faster
than the increase of souls in Hell, then the
temperature and pressure will drop until Hell freezes
over. So which is it?
If we accept the postulate given to me by Teresa
Banyan during my Freshman year, "...that it will
be a cold day in Hell before I sleep with you.",
and take into account the fact that I still have
not succeeded in having sexual relations with her,
then, #2 cannot be true, and thus I am sure that
Hell is exothermic and will not freeze."
This student received the only A.
University of Washington engineering mid-term.
The answer was so "profound" that the Professor
shared it with colleagues, and the sharing
obviously hasn't ceased...
Bonus Question: Is Hell
exothermic (gives off heat) or Endothermic
(absorbs heat)?
Most of the students wrote Proofs of their
beliefs using Boyle's Law,
(gas cools off when it expands and heats when it is compressed)
or some variant.
One student, however, wrote the following:
"First, we need to know how the mass of Hell is
changing in time. So we need to know the rate that
souls are moving into Hell and the rate they are
leaving. I think that we can safely assume that
once a soul gets to Hell, it will not leave.
Therefore, no souls are leaving. As for how many
souls are entering Hell, let us look at the different
religions that exist in the world today.
Some of these religions state that if you are not
a member of their religion, you will go to Hell.
Since there are more than one of these religions
and since people do not belong to more than one
religion, we can project that all souls go to Hell.
With birth and death rates as they are, we can
expect the number of souls in Hell to increase
exponentially. Now, we look at the rate of change
of the volume in Hell because Boyle's Law states
that in order for the temperature and pressure in
Hell to stay the same, the volume of Hell has to
expand as souls are added. This gives two possibilities:
1. If Hell is expanding at a slower rate than the
rate at which souls enter Hell, then the temperature
and pressure in Hell will increase until all Hell
breaks loose.
2. Of course, if Hell is expanding at a rate faster
than the increase of souls in Hell, then the
temperature and pressure will drop until Hell freezes
over. So which is it?
If we accept the postulate given to me by Teresa
Banyan during my Freshman year, "...that it will
be a cold day in Hell before I sleep with you.",
and take into account the fact that I still have
not succeeded in having sexual relations with her,
then, #2 cannot be true, and thus I am sure that
Hell is exothermic and will not freeze."
This student received the only A.
Wednesday, November 03, 2004
ZoukOut 2004
ZoukOut 2004
This yr's lineup looks good... Hopefully PVD will pull together his act after his last album. Other than him, Timo Maas looks set to whip up a storm here in Sunny Island Singapore; so is Satoshi Tomiie and of cos, Seb Fontaine. Not much comments about the other DJs though.. But I think overall it should be a smash (as compared to the one last year).. now, should I go or should I not go.
On a lighter note, found this from Paul Van Dyk's Website ... think he's going everywhere.. including politics (isn't that a taboo for artistes?). Or he's doing it because someone paid him loads of cash? We won't know..
And if you refer 5 friends, they'll send you a free track!
This yr's lineup looks good... Hopefully PVD will pull together his act after his last album. Other than him, Timo Maas looks set to whip up a storm here in Sunny Island Singapore; so is Satoshi Tomiie and of cos, Seb Fontaine. Not much comments about the other DJs though.. But I think overall it should be a smash (as compared to the one last year).. now, should I go or should I not go.
On a lighter note, found this from Paul Van Dyk's Website ... think he's going everywhere.. including politics (isn't that a taboo for artistes?). Or he's doing it because someone paid him loads of cash? We won't know..
And if you refer 5 friends, they'll send you a free track!
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